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Launch of new TeamDynamix platform will power [U]Tech Service Desk
TeamDynamix, a customer service system widely used in higher education, will replace University Technology’s ([U]Tech) current service desk system at help.case.edu. User access will not be disrupted during the conversion process, which will take place during fall break (Oct. 24–25). Campus…
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PeopleSoft HCM to be unavailable overnight
Due to scheduled maintenance, PeopleSoft HCM will be unavailable Saturday, Sept. 24, from 3 to 8 a.m. ET. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks, in…
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Intermittent wireless outages expected early Saturday
Wireless maintenance will take place Saturday, Sept. 24, from 3 to 6 a.m. Campus community users may experience intermittent wireless network outages with CaseGuest, CaseWireless and Eduroam during this time. Wireless connectivity should restore automatically after maintenance is complete. For…
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Shuttle service updates go live
SP+ (Standard Parking) has implemented a number of updates recently to enhance service. Shuttle dispatchers have been added from 8 a.m. to 11 p.m. Monday through Friday to answer calls and texts about shuttle service. Reach a dispatcher at 216.3686604. Dispatchers can instantly radio shuttles for…
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EMS Spartan Reservation System to undergo maintenance
Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Thursday, Sept. 22, at 9 p.m. through Friday, Sept. 23, at 2 a.m. Campus users will be unable to book a room or workspace for a brief window during this time. For assistance with any technology product or…
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Secure your Zoom meetings and classes
“Zoombombing” is on the rise, but there are many steps you can take to keep your meetings secure from people who would like to disrupt it. “Zoombombing” is when meetings are interrupted with inappropriate material. Before the meeting When creating your meeting, consider these settings: Turn on…
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[U]Tech changing a Google Calendar default
University Technology ([U]Tech) is making a change to a Google Calendar default. Recently, Google implemented a way to prevent meeting invitations from unknown individuals automatically appearing on your calendar. On Thursday, Sept. 22, [U]Tech will change the current default of “From everyone” to…
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Get a free flu shot on campus
Flu shots are available for free to all ӰƵ, Cleveland Institute of Art and Cleveland Institute of Music students, and CWRU faculty and staff. All participants need to bring their CWRU ID. Individuals are asked to wear an outfit that allows the upper arm to be easily…
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American Sign Language Club focuses on advocacy during Deaf Awareness Month
The American Sign Language Club aims to increase advocacy on campus and push for more accessible courses during September for Deaf Awareness Month. Members of the ӰƵ community can follow the organization’s efforts and learn more about the topic on Instagram. Throughout…
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PeopleSoft Financials to be unavailable early Sunday
PeopleSoft Financials will be unavailable Sunday, Sept. 18, from 3 to 6 a.m. due to scheduled maintenance.  For assistance with any technology product or service at ӰƵ, contact the University Technology Service Desk at help@case.edu or 216.368.HELP (4357) or visit…